DIGITAL TRANSFORMATION IN UZBEKISTAN'S PUBLIC SECTOR: PATHWAY TO AN INNOVATIVE ECONOMY

Аннотация

This study investigates the digital transformation of Uzbekistan's public sector as a foundational step towards establishing an innovative economy. The increasing adoption of digital platforms by governmental institutions reflects Uzbekistan’s commitment to modernization, aligning with its strategic development goals. Despite progress, a clear knowledge gap persists concerning effective integration methods and the readiness of regional governments for digitalization. This research adopts a qualitative approach, analyzing current government initiatives, legislative frameworks, and case studies of digital platforms, such as e-government services and tax systems. Key findings reveal that while Tashkent and other prominent regions have made strides in deploying digital infrastructure, disparities remain across Uzbekistan’s regions, especially in rural areas, posing challenges to consistent digital service delivery. Additionally, the study identifies that successful digital transformation requires not only technology but also a skilled workforce capable of managing and operating these systems. The results emphasize that for Uzbekistan to achieve nationwide digital maturity, a multi-faceted approach is essential—addressing regional disparities, promoting digital literacy, and fostering interagency cooperation. The implications of this transformation extend beyond enhanced public services, contributing to a resilient, tech-driven economy and positioning Uzbekistan as a regional leader in digital governance. This study underscores the need for targeted policies that support equitable digital infrastructure and capacity-building initiatives across all regions.